Updated July 2025 

How do I donate to Scouts Canada? 

To donate to Scouts Canada, go to Scouts Canada’s Dashboard. All purchases made through the Scouts Canada Dashboard will be allocated to Scouts Canada National. 

Please note: Scouts Canada will only participate in select National Fundraisers 

How do I get a tax receipt for my donation? 

Tax receipts are emailed automatically to customers who make a tax receiptable donation through My Scout Group Shop. Please ensure all information is entered correctly in the “Delivery Address” section at the checkout – no changes will be made once a tax receipt is generated. 

What are top-up NOLB donations? 

At the checkout, you will have the option to add a top-up donation to your purchase. All top-up donations will go to the No One Left Behind (NOLB) program. Learn more about the NOLB Program. 

What are designated donations? 

Designated donations are donations that are made directly to your Group. These donations are not limited to specific National Fundraisers. Groups will receive 95% of these donations, 5% goes to cover processing and platform fees. 

How much of my donation goes to the Scout Group? 

Scout Popcorn: 45% of popcorn sales go directly to the Group. 50% covers product and shipping costs. 5% goes to cover processing and platform fees. 

Scoutrees: 40% of each tree goes directly to the Group. 55% covers the cost of the tree, planting, and lifetime maintenance of the forest. 5% goes to cover processing and platform fees. 

Designated Donations: 95% goes directly to the Group. 5% goes to cover processing and platform fees. 

NOLB top-up donations: 95% goes directly to NOLB. 5% goes to cover processing and platform fees. 

Who covers the cost of online credit card fees? 

5% of every purchase through My Scout Group Shop will go towards covering processing fees from credit card companies and additional platform fees. 

I made a mistake with my order – now what? 

Please email msgssupport@scouts.ca and we will do our best make adjustments. 

What is My Scout Group Shop? 

My Scout Group Shop (or MSGS) is a fundraising platform from Scouts Canada. It is a one-stop shop for all things fundraising for Scout Groups. All National Fundraiser sales are processed through the platform. Scout Groups are each given their own unique Fundraising Dashboard where they can monitor sales, post updates and initiate donations. 

How do customers make a donation to my Group? 

Share the link to your Group’s Fundraising Dashboard. The customer will be able to make a purchase that goes towards your Group’s fundraising goal. 

Who is my Group’s Administrator? 

Your Group Administrator is the person that completed the Scout Popcorn 2025 & My Scout Group Shop registration form. You can only have 1 administrator per Group. One administrator can be assigned to multiple Groups. 

How do I register my Group for their Dashboard? 

To register your Group with a My Sout Group Shop dashboard you must complete the Scout Popcorn 2025 & My Scout Group Shop registration form. You will receive further instructions once the form has been submitted. 

How do I sign in as my Group Administrator? 

If this is the first time you are signing in as your Group Administrator, you will need to follow the links sent in your Account Confirmation email to set up your password. Please check the Junk Folder of your email inbox if you do not see this email. If you still cannot find the Account Confirmation email, please select “Forgot password” from the main login page. 

Once you have set up your password you can continue to log in at https://admin.myscoutgroupshop.ca/ 

How do I share my Group’s Dashboard with donors? 

Your Group’s Dashboard URL can be shared for donors to make donations to your Group directly from your unique Dashboard. You can copy and paste the link found in your web browsers address bar. 

How do I update my Group’s name? 

The Group Administrator cannot update your Group’s name. Please reach out to msgssupport@scouts.ca if there is an issue with your Group name. Please note that certain special characters cannot be used in your Group name and adjustments will be made accordingly. 

How do I change my Group’s crest? 

Login to the Admin view of My Scout Group Shop. Scroll down to the “Group Crest” section. Select “Upload image”. Scroll down to click “Save” at the bottom of the screen when complete. 

How do I update my Group’s boilerplate message on the Dashboard? 

Login to the Admin view of My Scout Group Shop. In the section titled “Group Message”, edit the text to your desired copy. 
Scroll down to click “Save” at the bottom of the screen when complete. 

How do I update my Upcoming Events and News section? 

This section is meant to be dynamic and change with upcoming fundraising events. 

Add more once updates have been made to MSGS 

How do I update my fundraising goals? 

Login to the Admin view of My Scout Group Shop. In the section titled “Available goal(s) ($,CAD)”, edit the goal amount for the displayed fundraisers in the section. 
Scroll down to click “Save” at the bottom of the screen when complete. 

What is the difference between my “Total Fundraised” and “Group Breakdown”? 

Total Fundraised is your total fundraising goal for the entire Scouting Season.  This combines the goals you’ve set for each individual fundraiser as your goal under the thermometer. The donations that come in through the platform are tracked and updated on the thermometer. 

The Group Breakdown shows your fundraised amounts per campaign. Your donations that come in through the platform for each fundraiser are tracked and updated in their respected section. 

What are designated donations? 

Designated donations are donations that are made directly to your Group. Supporters will see a Designated Donation button on your Fundraising Dashboard all scouting season – these donations are not limited to specific National Fundraisers. Your Group will receive 95% of these donations, 5% goes to cover processing and platform fees.  

What are top-up NOLB donations? 

At the checkout, customers will have the option to add a top-up donation to their purchase. All top-up donations will go to the NOLB program. All top-up donations made to NOLB from your Group’s Fundraising Dasboard will be added to the “Group Sales Breakdown” section but NOT to your thermometer. 

How can I add fundraising amounts that were earned outside of My Scout Group Shop?  

Login to the Admin view of My Scout Group Shop. In the section titled “Offline Product(s) Sales ($,CAD)”, enter the amount earned for the displayed fundraisers in the section. 
Scroll down to click “Save” at the bottom of the screen when complete. 

Do I have to participate in National Fundraisers? 

Participating in your National Fundraisers is optional. Our national fundraisers are meant to provide an opportunity for Groups across the country to raise funds to support their Scouting activities.  

Can my Group accept online donations without participating in a Scouts National Fundraiser? 

Yes. Designated donations can be made through your Group’s Fundraising Dashboard even if you do not participate in any National Fundraiser. To gain access to a Group Fundraising Dashboard, you must still complete the Scout Popcorn 2025 & My Scout Group Shop registration form. 

When will my Group receive the funds earned? 

Funds will be distributed to your Group at the end of the Scout Popcorn fundraiser in December. Updates will be made when the next payout will occur. 

I still have more questions 

Please email msgssupport@scouts.ca for further support.